New version of silhouette studio wont download

I want to install the silhouette cameo to my new computer. If I de-activate my license key from my old computer to my new computer will I lose all my file designs that I save to my library? These are files that I created and saved them to the silhouette studio library. I just purchased a Cameo 3. I have registered and downloaded the software as well as purchased files to use.

I have Wi-Fi and even connected through a dedicated line. Any suggestions? Lauren Heperi. Hi Connie! Thank you for the comment and the feedback. We want the blog to be a valuable educational resource for our users to help them use the Silhouette family of machines.

And often times specific problems such as troubleshooting software is better handled on a case-by-case basis.

That way, you have someone to talk you through the process. Toggle Menu. These files do NOT count against the cloud storage. However, the cloud storage on the Silhouette library is limited in size. While you can store your personal files in the Silhouette library, it is designed as a syncing device and not an all inclusive storage area.

The only files that Silhouette can guarantee to recover are those from the Silhouette Design Store. This also means that if you are downloading the Design Store files direct to your hard disk and then adding them to the library, those files are counting against the cloud storage because it did not download direct.

Most users have 1 GB of cloud storage in the library. You can see in the photo above that I have 5. The safest way to store files is in multiple locations. Personally, I use an external hard drive and then back up that hard drive a couple of times a year. Each user will need to use the best methods that work for them.

Whether that is an external drive, online storage, etc. But, the safest place is in multiple locations. Here are a couple more tips that will help with your Silhouette software and files.

View all posts by silhouettesecretsplus. Like Like. You are a genius! Thank you!! Thank you for all the time you have put into your research and for sharing it with all of us! Your post has made me a happy Silhouette user once again! Thank you so much for taking the time to post this. Happy Cutting! I would love to see what you create!

Thank you so much for these instructions in any case. Silhouette Studio 4. It's free to use, but some features within the application are limited as the program is classed as "Freemium". Don't modify the default parameters unless you know what you are doing and continue with the installation process. In the final step, you will be ask to lauch the Silhouette Studio software, don't check this option and click on Finish. The Silhouette Studio icon will apper on the Desktop. Right-click on it and select the option Run as Administrator.

In this case, you are going to open the software with full privileges to access and modify all the folders that it needs to work properly.

We hope this method works for you and let you use the Silhouette Studio with no problems. If you have an special case, don't hesitate to contact us through our social networks or comment below.

As you can see our blog is in Spanish, but we will be glad to help the community. All opinions expressed are my own and are not tied to any compensation. Hi Louise! A couple of questions — 1 Are you on a Windows or Mac computer? Another issue on a Windows computer can be the need to update the graphics card.

I downloaded the studio but it keeps saying I need to free up disk space. Any suggestions?? It can depend on your internet speed, your virus protection software and which browser you are using. If you were not able to get it to download so you could install, try using a different web browser to download.

For example, if you were using Google Chrome, try Mozilla Firefox instead. Hi there, Is there a procedure for migrating the software from Windows to Mac? Where should i put them on the Mac? Hi Josh, There are several components to your questions, and it depends on which version of the software you are using. Can you tell me your full version? For example, the current version is 4. Let me also ask you some other questions: 1 Are you asking about files you created and saved to your hard drive, saved to your library, or both?

Fonts you purchased from the Silhouette Design Store will automatically transfer and install once you get the library into the Mac computer. Again, how you do that varies based on your software version. You will likely need to restart the software after you transfer the library, as fonts are loaded into the program on startup. Fonts you have gotten elsewhere will not automatically copy, as that is something that is outside the software itself.

That will help you to know where to put them on your Mac. A Mac, like a Windows computer, will come with some default fonts preloaded. Those may be different, but some will be the same.

A runtime error is a tricky one that could have multiple causes. Here are some things to try in order. Some older computers may need to run an earlier version of the software.

Then sign in as the administrator on your computer before reinstalling the program. At the end of the installation, uncheck the box for Launch Silhouette Studio before clicking Finish.

Redo step 3. That removes all the hidden folders as well. If you need them to walk through it more with you step by step, you can try the Chat option. The first step is always to turn your computer off and back on, as sometimes that clears things up. If you still get the same message, I recommend uninstalling and reinstalling the software.

Be sure to give permissions each time you are asked during the install process. Hi Michael! My son has my original machine the one previous to the SD and uses it. I just bought a new Mac and can not get the application to download either… it pretty much says the computer is ahead of the current version of the studio?

Did you get yours figured out? The latest Mac version is Mojave. I use a Windows computer, but have checked with several folks who teach with Macs and they have been able to successfully install and use the software with Mojave. Make sure you are downloading the Mac version.